About Us
Who We Are and What We Do
Professional Roofers Inc. (PRI) is a premier roofing, window and gutter provider based in Franklin, Tennessee. Doug Durham and Jeff Pleasant started this family-owned business in 2006. From the beginning, Pro Roofers has partnered with our customers to ensure complete satisfaction across the board. Our team is comprised of experienced consultants and certified installers for both residential and commercial roofing.
Protecting one of your largest investments, PRI provides solutions for every aspect of your roof, from the eaves and gutter-line to the tip-top of your roof.
Industry Memberships
- Community Associations Institute
- Habitat for Humanity
Notable Achievements and Awards
- Expertise 2021 Recognition
- A+ BBB Rating
- 4.8 Google Rating
- Angie’s List Super Service Awards
- Habitat for Humanity Collaboration
Our Core Values
Integrity and Transparency
At Professional Roofers, Inc., we firmly believe that the best relationships are built on a foundation of integrity and transparency. These principles guide our every interaction, ensuring trust, reliability, and lasting connections with our clients.
Customer Satisfaction
Our crews deliver unparalleled service quality that not only meets but exceeds customer expectations. This involves refining customer communication channels, customizing services to individual needs, and ensuring transparency and reliability in all dealings.
Innovation and Continuous Improvement
Our culture is one of continuous improvement, where feedback is actively sought and used to refine processes, services, and customer experiences. This includes regular reviews, open communication channels for feedback, and a proactive approach to problem-solving.
Team Well-being and Development
We’ve created policies and a culture that prioritize the well-being and work-life balance of our staff and crews. This includes offering flexible working conditions, continuous training opportunities, and ensuring a collaborative and inclusive workplace.
Community and Environmental Responsibility
We actively contribute to our community’s well-being and practice environmental responsibility through local organizations and partnerships. Beyond roofing, our commitment extends to leaving a positive and lasting impact on the world around us.
A Partner of Habitat for Humanity Williamson & Maury County
We opened our doors in 2006, and in 2009, a relationship was developed with Habitat for Humanity. This was the community involvement program we felt was the right fit for our expertise.
In conjunction with our product providers, GAF Corp and Owens Corning, we have installed up to 10 new roofs each year over the past decade. That equates to over 70 roofs installed for all new homes built by our local Habitat for Humanity.
Additionally, we have developed a strong relationship with Community Housing, Williamson County. Pro Roofers has installed over 15 replacement roofs, windows, and gutters to meet our local community’s needs.
Meet the crew
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John Doe
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Protecting your Home, Business, and Family
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John Doe
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